Customer reviews at Step One Motorsports in Pensacola, FL
What customers say about the Step One Motorsports experience.
Featured reviews from buyers across the country
Buying a luxury, exotic, or unique vehicle is a different kind of transaction. The expectations are higher, the questions are more specific, and the trust between buyer and dealer matters more than usual. The reviews below are from our customers and they speak to how we handle that responsibility.
If you have shopped with us, your honest review on our Google profile is the most useful thing you can offer the next buyer trying to decide whether Step One Motorsports is worth the trip or the call.
Casey Wilkinson
8/1/2026
8/1/2026
I talked to just about every GMC dealer in the southeast trying to buy a 2026 AT4. Step One in Pensacola was by far the best deal hands down and the most honest sales team I have ever dealt with. I will never buy a truck anywhere else!
Ray Diaz
8/1/2026
8/1/2026
Taylor was incredibly helpful! Despite three other dealerships trying to find what I needed, Taylor surpassed everyone! She even went as far as guiding me on why a certain vehicle would not work for what I needed. She was thorough, and the process was super smooth! I recommend Taylor for your car shopping experience!
Ulaunda Nunn
8/1/2026
8/1/2026
Donavon Cunningham took great care of us and got us exactly what we wanted. Kind, courteous, and efficient.
Brianna Pope
8/1/2026
8/1/2026
CJ was great. He was very helpful and patient through my entire experience. Definitely recommend him!
Demetrius Rowland
7/31/2026
7/31/2026
There was a little bit of miscommunication but Andreas took full ownership and help provide a good experience.
Linda Cox
7/29/2026
7/29/2026
This experience in purchasing a great SUV with challenging credit, CJ and Luke had their work cut out for them.
They were both extremely courteous and professional from start to finish. Thank you for getting us into a great SUV.
I highly recommend Step One Buick GMC Pensacola to anyone in search of a new vehicle
Regina Jones
7/29/2026
7/29/2026
Great Place to get a car! Don’t let me speak on the Salesmen that took care of us, they were phenomenal CJ, Clyde and Mr. Pink Thank you guys so much We Love our Truck
Pat Cox
7/28/2026
7/28/2026
Joseph, Timothy and Marie were great to work with. Timothy transferred everything from our old vehicle to our new one and I have never had a salesman to do that. This was the second vehicle we have bought there and have been happy with the sales and service department.
Kathleen Raughton
7/28/2026
7/28/2026
Had a great experience, my salesman did a fantastic job. Not overbearing I would recommend him and step one in the future to friends and family.
James Gardner
7/28/2026
7/28/2026
Purchased my 2nd vehicle from Shelli today. She is awesome and makes her customers top priority. I strongly recommend anyone in the market for a new or used vehicle to give her a chance!!
Deb Jamison
7/27/2026
7/27/2026
Our sales person Shelli made this purchase fast & easy. She deserves 10 stars. We have no complaints with this dealership!
kaylee michalec
7/24/2026
7/24/2026
If you’re looking for a vehicle come to Step One! John Ming was absolutely phenomenal. He works with you and it’s very respectful and curtious. I got a beautiful car for a great price!! 10/10 experience. Will be coming back in the future!
