Customer reviews at Step One Motorsports in Pensacola, FL
What customers say about the Step One Motorsports experience.
Featured reviews from buyers across the country
Buying a luxury, exotic, or unique vehicle is a different kind of transaction. The expectations are higher, the questions are more specific, and the trust between buyer and dealer matters more than usual. The reviews below are from our customers and they speak to how we handle that responsibility.
If you have shopped with us, your honest review on our Google profile is the most useful thing you can offer the next buyer trying to decide whether Step One Motorsports is worth the trip or the call.
J P
9/14/2026
9/14/2026
I had a great experience purchasing a truck at Step One Buick GMC. Taylor was great to work with, as were everyone else that I interacted with. I can recommend Step One as a great place to go when you need a truck or car.
Lamar Childs
9/11/2026
9/11/2026
Very Professional and Courteous Staff. Something rarely experienced these days! Willingness to listen and work with me made the it effortless! Thank you John and James!!
Kyle Shehadi
9/10/2026
9/10/2026
I found the truck I wanted online. Taylor, the saleswoman, reached out to me, showed me the truck, and helped me with my trade-ins. The entire transaction was smooth and pleasant. Thank you for your excellent service!
Jonnyman Beasley
9/9/2026
9/9/2026
Mr Jenkins was very understanding and answered all of my questions when I came to helping my mom get a car. I highly recommend him and his team.
Donna Gibson
9/9/2026
9/9/2026
Taylor is top notch. Also when I told her there was a light on the dash during the test drive she immediately got a hold of service dept and they got me in next business day
Brooklyn Petty
9/8/2026
9/8/2026
I had an absolute amazing experience with Step One!! I’ve been a Hyundai owner for the last 9 years always upgrading with Hyundai only. I bought a 2027 GMC Terrain Elevation and it is PERFECT!! I had the pleasure of working with Shelly and Taylor who are both awesome! I couldn’t recommend them enough!
Wanda Schack
9/7/2026
9/7/2026
The salesman was a good person and truly did his best to keep us happy, I am very happy with this purpose.
Jenny 42
9/4/2026
9/4/2026
We bought our last 2 cars from here. Both times we were treated like family. We will buy the next one here as well. The service/mechanic part has always been pleasant as well.
Robert Johnston
9/3/2026
9/3/2026
The service was great I live a hour away they had my truck out and waiting to test drive before I got there.
El Tapatio Mexican Restaurant
9/1/2026
9/1/2026
Thank you to Taylor Lopez. She took the time to explain every single detail about each vehicle I was interested in. At the end, it was an easy difficult choice to make. Thanks to her we are now driving our new 2026 Truck. If you’re thinking about getting a new vehicle, ask for Taylor, she’ll take good care of you.
Drew George
8/30/2026
8/30/2026
Absolutely love this car dealership! I bought a Buick Envista Avenir and it’s the greatest, plus Terrance the sales man was 5 stars and so was Rachel the finance person. Highly recommend!!
UniKorn Candy
8/28/2026
8/28/2026
Great experience with John. Bought a nice truck from him. He was very forthcoming and helped show me all my trucks features. He made sure we understood all our options.
